CONTACT:
info@nightmareon19thstreet.com
During October the best way to reach Nightmare on 19th Street Haunted House in Lubbock, Texas is by coming to the Lonestar Events Center and speaking directly with the ticketeers. They will put you in contact with whoever you are trying to reach.

?? HOW MUCH ARE TICKETS ??
Tickets to Nightmare on 19th Street Texas Haunted House will be $20. This buys you ONE entrance into all three of our attractions. Fast passes may be purchased to skip MOST if not all of the line.

?? WHAT IF I DO NOT MAKE IT THROUGH ALL THE ATTRACTIONS ??
As long as you stick to the correct order, you will be able to make it through all three haunted house attractions on any night we are open. However, with your wristband you WILL be able to come back another night and finish what you have missed.

?? DO YOU ACCEPT CREDIT CARDS AT NIGHTMARE ON 19TH STREET HAUNTED HOUSE ??
Yes, we accept Visa, Mastercard and Discover.

?? WHAT HAS CHANGED  ??
Numerous scenes, including both set design and props have been expanded and updated in Blood Moon Manor and the Sanitarium. Badger hollows hillbilly village has undergone massive hillbilly reconstructions. A new attraction has replaced Area 51 - The City of the Lost.

?? DO YOU SERVE ALCOHOL ??
No.

?? HOW SCARY ARE YOUR HAUNTED HOUSE ATTRACTIONS ??
We do our part by providing hands down the scariest haunted house in West Texas. Of course, fear is a relative emotion, and everyone has their own particular fear threshold and pet phobias (we like to collect pet phobias). All in all, you are paying us to entertain and scare you, so that is what we do. Being scared in an otherwise safe environment is fun - for most people. At Nightmare, our goal is to immerse our visitors into a particular scene to make them feel as if what is happening is, in fact, reality. We do this by using detailed sets, experienced actors and suitable lighting and audio. All together, these variables make for one relativelyscary attraction. You've got adrenal glands, you be the judge.

?? CAN THE HAUNTED HOUSE MONSTERS TOUCH ME ??
We do give our actors a "no touch" policy - you don't touch us, we don't touch you. In other words, our ghouls will never intentionally grab you. However, due to very dim lighting, you may occasionally come into accidental contact with one of our staff.

?? HOW DO I WORK AT NIGHTMARE HAUNTED HOUSE ??
Anyone can be a part of our Nightmare crew. All positions available are on a VOLUNTEER basis however. To be a ghoul, show up at the Lonestar Events Center between 6:30-7:00 PM on any open day. We provide costumes, make-up, etc. Identification will be required, and all volunteers must be older than 17.

?? WHAT SHOULD I WEAR ??
You should wear comfortable, preferably fully closed toed shoes. Please be warned, at some point you will be getting slightly wet, and two of our haunted attractions are outside and subject to inclement weather conditions.

?? WHAT AGES ARE YOUR ATTRACTIONS RATED FOR ??
We leave that for you to decide. Only you can judge what is acceptable for your children. We would not, however, recommend any of our attractions for children under the age of 12.

?? DO YOU OFFER DISCOUNTS/COUPONS ???
Periodically throughout the season. Stay tunes to FMX for more details during the season.

?? IF I LEAVE THROUGH AN EMERGENCY EXIT, DO I GET A REFUND ??
No. If you decide to exit any attraction early we will not grant a refund or re-entry.

?? CAN I TAKE PICTURE AND/OR SHOOT VIDEO ??
We do not allow video or photography inside our attractions during operational hours unless special arrangements are set-up via the appropriate contacts beforehand. This does includes cell phones.. If we see you taking pictures or shooting videos with any device w/o proper notification, the device will be confiscated and given back when you leave - pictures deleted. We do, however, allow for cell phone pictures outside of the attactions.

?? CAN I GO THROUGH THE ATTRACTIONS MORE THAN ONCE ??
No, your ticket is good for one trip through each attraction. However, on some slow nights a repeat pass for $10 will be offered inside the park gates. Speak to the ticketeers if interested.

?? ARE THERE ANY RESTRICTIONS ON ATTENDING ??
Our attraction is not recommended for women who are in late stages of pregnancy and those with heart problems or prone to seizures. Strobe lights and heavy fog are in use throughout the attraction. Additionally, Nightmare on 19th Street reserves the right to refuse entry to or remove from property anyone behaving in a violent or disruptive manner or under the influence of drugs and/or alcohol. No refunds will be given. Be warned ...

ENTER AT YOUR OWN RISK!!!